Administrative Guru

• Are you a highly flexible and energetic individual looking for an exciting opportunity to utilize your organization, time management, and communication skills and be part of a Best Places to Work organization that values collaboration, teamwork, and excellence?
• Are you a team player that is detailed oriented, resourceful, and enjoys building, developing, and maintaining relationships?
• Are you adept in technology and able to anticipate the needs of others?

If your answer is YES to these questions, then learn more about the Administrative Guru position with DKP.

DKP, a certified Women's Business Enterprise with more than 100+ cumulative years of experience in the drug and device industry, is searching for a talented and detail-oriented Administrative Guru. This role will provide administrative support to the president and other members of the corporate team (Director level and above). The individual selected for this position will wear many hats in a hybrid role that can evolve over time as the company changes and grows and therefore must be highly flexible and energetic with a strong desire to learn the consulting industry.

Key Responsibilities

CEO/President Support

• Maintain the CEO/President’s schedule, including day-to-day and long-term management of projects and priorities
• Serve as a vital, credible, resource for identifying internal messaging opportunities directed at meeting DK Pierce vision, mission and values
• Ensure confidentiality in dialogue and communications within the company and related to client proprietary information
• Schedule all meetings and travel, including prioritizing meetings and communicating all relevant details to participants
• Balance and communicate conflicting priorities in order to manage workflow, ensure the completion of essential corporate initiatives, and meet critical deadlines
• Ensure that CEO/President is prepared for upcoming travel and/or meetings with clients through determining needed resources and documents
• Maintain awareness of CEO/President’s daily schedule and provide support when needed (i.e. grab lunch)

DK Pierce Team Support

• Serve as the first point of contact for a wide variety of client interactions, requiring effective triaging within the company
• Facilitate, build and monitor relationships with key clients, including documenting interactions in Salesforce and identifying follow-up needs
• Handle phone, email and mail inquiries and respond appropriately
• Draft and edit correspondence, articles, reports and presentations; transcribe meeting notes
• Greet and escort visitors in the Zionsville office location
• Coordinate and manage special projects when needed, working collaboratively with the DKP team on various client-directed work
• Assist in planning, scheduling, organizing and executing client related meetings and events
• Participate in client meetings and events and serve as recorder when necessary
• Perform administrative backup for Facility Management and Client Quality Support roles
• Manage client document retention and destruction procedures, including organizational management of file sharing system (SHARE)
• Assist in planning, scheduling, organizing and executing client related meetings and events
• Participate in client meetings and events and serve as recorder when necessary
• Perform administrative backup for Facility Management and Client Quality Support roles
• Manage client document retention and destruction procedures, including organizational management of file sharing system (SHARE)

DK Pierce Corporate Support

• Portray professional appearance and attitude whether in the office or attending off-site client meetings
• Communicate potential company service opportunities and quality improvements for this role as it evolves
• Provide motivation, support, and affirmation to entire staff
• Complete special projects as assigned and on time

Qualifications

• Associate’s or Bachelor’s degree (required); Bachelor’s preferred.
• Demonstrated experience supporting administrative services preferred.
• Demonstrated experience in healthcare, insurance or pharmaceuticals industry preferred.
• Demonstrated experience and ability with customer service and self-awareness required.
• Demonstrated knowledge and experience in MS Office Suite, particularly PowerPoint and Excel, internet, Outlook email, with the ability to learn other applicable software as needed required.
• Demonstrated ability to manage a highly dynamic Outlook email.
• Demonstrated experience in social media support services such as HootSuite, LinkedIn, Corporate Facebook and website management.
• Demonstrated strong verbal and written communication skills, and ability to communicate effectively with colleagues, clients, and staff at all levels, required.

Compensation and Benefits
The successful candidate will receive a competitive compensation and benefits package based on his or her qualifications and experience. Benefits include medical/dental/life insurance, a retirement plan, and an employee-focused culture.